What other tools might I need?
Other suggestions have included a sector editor, and Norton Utilities
components such as Disk Doctor (NDD). These are not suitable for use by
the technically-challenged - any tool which can manipulate disks at a
low-level is potentially dangerous. If you do use tools like this, make
sure they're good quality and up-to-date. If you attack a 1Gb disk with
a package that thinks 32Mb is the maximum for a partition and MFM disk
controllers are leading edge, you're in for trouble....
A copy of PKZIP/PKUNZIP or similar compression/decompression utility may
be useful both for retrieving data and for cleaning (some) stealth viruses.
The MSD diagnostic tool supplied with recent versions of DOS and Windows
is a useful addition. Heavy duty diagnostic packages like CheckIt! may
be of use. There are some useful shareware/freeware diagnostic packages,
Obviously, these are not all going to go on one bootdisk. When you
prepare a toolkit like this, make sure *all* the disks are
Tech support types are likely to find that an assortment of bootable
disks including various versions of DOS comes in useful on occasion.
If you have one or two non-Microsoft DOS versions (DR-DOS/Novell DOS
or PC-DOS), they can be a useful addition. DoubleSpaced or similar
drives will need DOS 6.x; Stacked drives will need appropriate
My understanding of the copyright position is that Microsoft does
not encourage you to *distribute* bootable disks (even if they contain
only enough files to minimally boot the system) *unless* the target
system is loaded with the same version of MS-DOS as the boot floppy.
Support engineers will need to ensure that they are legally entitled
to all DOS versions for which they have bootable disks.
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